Start Website Now

Get clear answers to the most common questions about our Template Package. Organized by topic for easy navigation.

  • 1. What exactly is included in the Template Hosting Package?

    You’ll get 1 year of fast, secure hosting, access to an easy drag-and-drop website builder, and your choice of 10+ professionally designed, fully optimized templates — suitable for both standard websites and online stores.

  • 2. Do I need any technical skills to use this?

    Not at all. The website builder is beginner-friendly and requires no coding knowledge. You can make updates to your text, images, and  layout with just a few clicks.

  • 3. Can I use this for a blog, portfolio, or landing page?

    Yes! The templates and builder are flexible and can be used for blogs, personal sites, portfolios, landing pages, and more. 

  • 4. Is my website mobile-friendly?

    Absolutely. All templates are fully responsive, meaning your site will look great on desktop and mobile.

  • 5. Can I cancel if I change my mind?

    Once you’re hosting and template setup are activated; the package is non-refundable due to the digital nature and service time involved. Please reach out before purchase if you have questions.

  • 6. Are there any regional restrictions?

    Due to limitations imposed by certain third-party platforms and service providers we rely on, our services are not available to clients located in or operating from the following regions:

     

    Bangladesh, Brazil, India, Indonesia, Kenya, Malaysia, Myanmar, Nigeria, Pakistan, Philippines, Vietnam, Zimbabwe, and Sri Lanka.

  • 7. Are there any storage limits?

    Fair Use and Resource Limits We offer hosting and website infrastructure intended for standard business use. To maintain performance and service quality for all clients, so naturally we have some limitations.

     

    Prohibited Uses You must not use your website or hosting account for:

     

    - Hosting or streaming large video or audio files not directly related to your site’s purpose

    - Using your site primarily as a file repository, backup service, or file-sharing platform

    - Uploading or storing high volumes of non-web-optimized media (e.g., RAW images, large ZIP archives)
    - Excessive use of bandwidth, CPU, storage, or database queries beyond normal site operation 

    Media and File Hosting If your website requires the use of large media files (e.g., training videos, high-resolution media, podcasts), you are responsible for arranging appropriate third-party media hosting (e.g., YouTube, Vimeo, AWS S3, Dropbox), or for discussing a custom infrastructure solution with us.



     

     

     

  • 8. What If I exceed the storage limits?

    In the event 

     

    Enforcement and Remedies

    If your site usage places undue strain on hosting resources or affects performance, we reserve the right to:

    Notify you of the issue and offer upgrade or offloading options

    Apply usage restrictions, such as throttling or disabling media features

    Suspend or terminate hosting if misuse continues after notice

  • 1. Do you add my content for me?

    We set up your chosen template and personalize it with your business name, logo (if provided), and contact details. However, you’ll need to input your own content — like page text, images, and product listings — using the website builder.

     

    If you would like us to help you with your website content, we highly recommend exploring our custom websites, where we build a website just for you!

  • 2. Can I switch to a different template later?

    Your selected template is set up initially, but you can always rebuild or redesign your site using the included builder. Additional services are available if you'd like help switching templates later.

  • 3. Can I add new pages to my website?

    Yes! The builder allows you to add, remove, or rearrange pages easily — including blogs, galleries, contact pages, and more.

  • 4. Can I design my own site instead of using a template?

    Yes! You can completely rebuild the site from scratch using the included website builder. You have full creative control.

  • 5. Can I upgrade or request custom work later?

    Definitely. We offer add-on services and hourly support if you need custom features, advanced design, or content help.

Online Store & eCommerce

  • 1. Can I sell products through my website?

    Yes! With our eCommerce template plan. You can sell physical or digital products, manage orders, and accept payments — all with 0% commission. You keep 100% of your earnings.

  • 2. What payment methods can I accept?

    You can integrate providers like Stripe, PayPal, and others (depending on your country) to accept credit/debit cards and online payments.

  • 3. Can I offer digital downloads in my store?

    Yes, the eCommerce system allows you to sell digital products, such as eBooks, files, or downloadable content. Files are delivered securely to your customers after purchase.

  • 1. Can I use my own domain name?

    Yes, you can connect your existing domain creating or editing an A record to point to 3.13.192.206. Please note that you should edit or create an entry for the www and non-www A record. Please contact your current domain registrar's support team if you have any questions about how to edit your A records.

     

    If you don’t have a domain, we can assist you in registering one separately, check out our Domain Registration service in our Addon section.

  • 2. Is email included with the hosting?

    Email services are not included by default, but we can help you connect a custom email address to your domain as an additional service which you can find in the Addons category.

  • 3. What happens after the 1-year hosting ends?

    Before your year is up, you'll receive renewal options to continue hosting your website without interruption. You do this by simply renewing your on-going subscription to the template packages.

  • 4. Is the hosting fast and secure?

    Yes. We use high-performance hosting with great uptime, speed, and security to keep your site running smoothly.

📈 SEO

  • 1. Is my website SEO-friendly?

    Yes. The templates are SEO-optimized, and you can edit key SEO settings like page titles, descriptions, and image alt tags directly in the builder.

  • 1. What kind of support is included?

    We have an ever-expanding help database, if you are still struggling or need something additional, we offer paid support and consultation services.

  • 2. What if I break something while editing?

    You have the ability to undo and redo all actions on the builder. However, for peace of mind, consider making regular backups through the builder tools.

  • 3. Do you offer tutorials or guidance for using the builder?

    We have a help database that is constantly being expanded to assist clients with the builder. If you're ever stuck, you can reach out for help or book a support session.

  • 1. Can I create a multilingual website?

    The builder supports manual creation of multilingual pages (e.g., separate pages for each language), but automatic translation or advanced language switching features may require third-party tools.

  • 2. Is blogging supported?

    Yes! Every template allows you to create your own blog! You can write and manage blog posts, add categories, and even optimize each post for SEO using the built-in blogging tools.

  • 1. Is this package good for service-based businesses?

    Absolutely. Our templates are ideal for consultants, agencies, coaches, and local businesses — with built-in sections for services, testimonials, contact forms, and more.

  • 2. Can I build a one-page website or landing page?

    Yes, the builder is flexible enough for single-page sites, perfect for portfolios, event promos, or quick landing pages for ads or lead capture.

  • 3. Is this package good for personal brands or influencers?

    Yes! With customizable templates and full control over layout and content, it’s perfect for building personal sites, creator pages, or influencer portfolios.

Template Package – Frequently Asked Questions

Setup & Customization

General Questions

Domain, Email & Hosting

Support & Troubleshooting

Features & Flexibility

Business Use Cases