Get clear answers to the most common questions about our Template Package. Organized by topic for easy navigation.
You’ll get 1 year of fast, secure hosting, access to an easy drag-and-drop website builder, and your choice of 10+ professionally designed, fully optimized templates — suitable for both standard websites and online stores.
Not at all. The website builder is beginner-friendly and requires no coding knowledge. You can make updates to your text, images, and layout with just a few clicks.
Yes! The templates and builder are flexible and can be used for blogs, personal sites, portfolios, landing pages, and more.
Absolutely. All templates are fully responsive, meaning your site will look great on desktop and mobile.
Once you’re hosting and template setup are activated; the package is non-refundable due to the digital nature and service time involved. Please reach out before purchase if you have questions.
Due to limitations imposed by certain third-party platforms and service providers we rely on, our services are not available to clients located in or operating from the following regions:
Bangladesh, Brazil, India, Indonesia, Kenya, Malaysia, Myanmar, Nigeria, Pakistan, Philippines, Vietnam, Zimbabwe, and Sri Lanka.
Fair Use and Resource Limits We offer hosting and website infrastructure intended for standard business use. To maintain performance and service quality for all clients, so naturally we have some limitations.
Prohibited Uses You must not use your website or hosting account for:
- Hosting or streaming large video or audio files not directly related to your site’s purpose
- Using your site primarily as a file repository, backup service, or file-sharing platform
- Uploading or storing high volumes of non-web-optimized media (e.g., RAW images, large ZIP archives)
- Excessive use of bandwidth, CPU, storage, or database queries beyond normal site operation
Media and File Hosting If your website requires the use of large media files (e.g., training videos, high-resolution media, podcasts), you are responsible for arranging appropriate third-party media hosting (e.g., YouTube, Vimeo, AWS S3, Dropbox), or for discussing a custom infrastructure solution with us.
In the event
Enforcement and Remedies
If your site usage places undue strain on hosting resources or affects performance, we reserve the right to:
Notify you of the issue and offer upgrade or offloading options
Apply usage restrictions, such as throttling or disabling media features
Suspend or terminate hosting if misuse continues after notice
We set up your chosen template and personalize it with your business name, logo (if provided), and contact details. However, you’ll need to input your own content — like page text, images, and product listings — using the website builder.
If you would like us to help you with your website content, we highly recommend exploring our custom websites, where we build a website just for you!
Your selected template is set up initially, but you can always rebuild or redesign your site using the included builder. Additional services are available if you'd like help switching templates later.
Yes! The builder allows you to add, remove, or rearrange pages easily — including blogs, galleries, contact pages, and more.
Yes! You can completely rebuild the site from scratch using the included website builder. You have full creative control.
Definitely. We offer add-on services and hourly support if you need custom features, advanced design, or content help.
Yes! With our eCommerce template plan. You can sell physical or digital products, manage orders, and accept payments — all with 0% commission. You keep 100% of your earnings.
You can integrate providers like Stripe, PayPal, and others (depending on your country) to accept credit/debit cards and online payments.
Yes, the eCommerce system allows you to sell digital products, such as eBooks, files, or downloadable content. Files are delivered securely to your customers after purchase.
Yes, you can connect your existing domain creating or editing an A record to point to 3.13.192.206. Please note that you should edit or create an entry for the www and non-www A record. Please contact your current domain registrar's support team if you have any questions about how to edit your A records.
If you don’t have a domain, we can assist you in registering one separately, check out our Domain Registration service in our Addon section.
Email services are not included by default, but we can help you connect a custom email address to your domain as an additional service which you can find in the Addons category.
Before your year is up, you'll receive renewal options to continue hosting your website without interruption. You do this by simply renewing your on-going subscription to the template packages.
Yes. We use high-performance hosting with great uptime, speed, and security to keep your site running smoothly.
Yes. The templates are SEO-optimized, and you can edit key SEO settings like page titles, descriptions, and image alt tags directly in the builder.
We have an ever-expanding help database, if you are still struggling or need something additional, we offer paid support and consultation services.
You have the ability to undo and redo all actions on the builder. However, for peace of mind, consider making regular backups through the builder tools.
We have a help database that is constantly being expanded to assist clients with the builder. If you're ever stuck, you can reach out for help or book a support session.
The builder supports manual creation of multilingual pages (e.g., separate pages for each language), but automatic translation or advanced language switching features may require third-party tools.
Yes! Every template allows you to create your own blog! You can write and manage blog posts, add categories, and even optimize each post for SEO using the built-in blogging tools.
Absolutely. Our templates are ideal for consultants, agencies, coaches, and local businesses — with built-in sections for services, testimonials, contact forms, and more.
Yes, the builder is flexible enough for single-page sites, perfect for portfolios, event promos, or quick landing pages for ads or lead capture.
Yes! With customizable templates and full control over layout and content, it’s perfect for building personal sites, creator pages, or influencer portfolios.